Information Collected by Effective Trading Solutions
We only collect personal information that is relevant to the purpose of our website and conducting business with you. This information allows us to provide you with a customised and efficient experience. We collect the following types of information from Effective Trading Solutions clients:
Information Provided by you to Effective Trading Solutions
We receive and store any information you enter on our website or provide to us in any other way.
You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.
We only collect personal information by lawful and fair means, and not in an unreasonably intrusive way.
At or before the time (or, if that is not practicable, as soon as practicable after) we collect personal information about you from you, we take reasonable steps to ensure that you are aware of:
Our identity and how to contact us; and
The fact that you are able to gain access to the information; and
The purposes for which the information is collected; and
The types of organisations to which we will usually disclose the information of that kind; and
Any law that requires the particular information to be collected; and
The main consequences (if any) for you if all or part of the information is not provided.
Sharing Your Information
We will not use or disclose your provided personal information for any reason, unless;
either of the following apply,
The secondary purpose is related to the primary purpose of the collection; or
You would reasonably expect us to use or disclose the information for the secondary purpose.
You have consented to the use or disclosure; or
if the use of the information is for the secondary purpose of direct marketing where it is both impracticable for use to seek your consent before that particular use, or
We do not receive a request by you not to receive direct marketing communications, or
in each communication sets out all Effective Trading Solutions contact details and if the communication is made by SMS, email or other electronic means, a number or address at which we can be directly contacted electronically; or
we reasonably believe that the use or disclosure is necessary to lessen or prevent either a serious and imminent threat to an individual’s life, health or safety; or
a serious threat to public health or public safety; or
we have reason to suspect that unlawful activity has been, is being or may be engaged in, and use or disclose the personal information as a necessary part of its investigation of the matter or in reporting its concerns to relevant persons or authorities; or
the use or disclosure is required or authorised by or under law; or
we believe that disclosure is necessary because of any offences or related discretions as prescribed by the Privacy Act (Cth).
In all instances of use per the terms above, we will provide written notification if we disclose or intend to disclose information prescribed above.
We will not collect sensitive information about you. Sensitive information is information about your health, genetics, racial or ethnic origin, political affiliations, religious beliefs or affiliations, professional memberships and affiliations, sexual preferences or philosophical beliefs.
Keep your information secure
We will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. We will take reasonable steps to destroy all permanents de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed under this policy. Note: this document expresses our policies on the management of personal information. This document is available to anyone who asks for it and is listed on our website. Upon request, we will provide any additional information on how we collect, use and disclose clients provided information.
Access to your personal information
Upon request we will provide you with access to your personal information, except where; providing access would pose a serious and imminent threat to the life and health of any individual; or the privacy of other individuals, or the request for access is frivolous, or the information relates to an existing or anticipated legal proceedings between you and us, and the information would not be accessible by the process of discovery in those proceedings, or may prejudice any commercial negotiations being undertaken. We may also restrict access where access would be unlawful, or where providing access would be likely to prejudice any law prescribed under the Privacy Act, would prejudice any negotiations, court proceedings, or perform an unlawful function. We may also restrict access where providing access would reveal evaluative information generated internally within Effective Trading Solutions in connection with a commercially sensitive decision making processes. In such instances, we will provide with an appropriate explanation for the restriction of access. Where restriction may occur, we will, if reasonable, consider sufficient access to meet the needs of both parties. Where the information provided by you is out of date, we will take reasonable steps to ensure accurate information is held on file where you provide advice of this error.
To ensure our website is fully SPAM compliant, we are connected to Active Campaign. Active Campaign strictly prohibits the use of the services for unsolicited commercial email or SPAM campaigns. They maintain a Zero-Tolerance policy against SPAM. When you provide your email address you can be assured we will not sell it.
Click here to see Active Campaign’s Terms policy: https://www.activecampaign.com/tos/
To ensure your personal information and credit card details are completely secure this website is connected to a ‘Stripe’ account. All payments are processed over a secure connection on Stripe and we do not store those payment details on our services. Stripe are industry leading in fraud prevention and make them a very safe way to pay for our services and products online.
Read more on Stripe’s policies here: https://stripe.com/us/legal
Data Quality and Security
We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date.
We will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.
This website contains links to other websites. When you click on one of these links, you are moving to another website and we encourage you to read the privacy statements of these websites as their policies may differ to ours.
If you have any issues with your Privacy on our site, please contact [email protected]